Manage Your Orders Using Whatsapp Business

Whatsapp Business is a serious tool for serious people, because if you use it the right way, you can automate almost anything and generate revenue from order management without heavy operation costs. Read more

Posted by By Shoaib Ahmed on 2021-10-21

Budgets for supply chains have come under fire over the last few months. Although there has been some progress on mainstream suppliers following lockouts in their home states, there are some brands that continue to be left out of this state-wide "relief".

Due to an increasing number of health concerns owing to the pandemic, traditionally employed measures of physical retail-based marketing have been discarded. The decrease of physical visits has not only affected the number of orders taken through the door but also led to a relationship-longer span between companies and their existing users.

WhatsApp Business Automation

It is important for both parties to take advantage of this statement so they can plan more together in regards to expanding their market area or meeting with specialized experts on new technologies that improve the field experience.

With the influx of consumers online, the retail store owners are finding that their sales come to no avail. This is because they can't meet consumers' demands due to their shortage of items in stock (retailers should manage inventory). An Ordering System or Retailer App is one solution many companies might opt for to help retailers monitor online/offline orders and react quickly to sell more products.

To give your business an edge over the cut-throat competition, you must keep your existing supply chain systems competitive. An Order Management System helps companies reach out to many more retailers, even if their sales reps can not physically visit them all. Let’s get a bit deeper into why order management systems matter when using Whatsapp Business.

How To Manage Orders Using Whatsapp Business


Whatsapp Automation

Businesses can easily inform their retailers using WhatsApp automation to place orders directly with the brand, without even having to visit the retailer physically. By doing this, brands are able to push out offers or information to consumers, reminding them of what they have to offer back in stock for example which is especially handy during these challenging economic times.

Integrated Monitoring

The WhatsApp ordering systems for retailers allow you to monitor the performance of your sales reps by monitoring their calls, texts and video live stream. This way, you can easily see which outlets are meeting their targets and which need a little bit more help from you personally.

Automated Receipts

Auto receipts with all the related customer and order details help enhance the user experience of the retailers and in turn improve their trust in your company.

Order Tracking

A Whatsapp automation tool should also include a fully functional order history, which can be used to track customers' past orders and provide them with a quick and easy view of what they've purchased in the past.

Closing Thoughts

The use of Whatsapp has become very popular the world over. It is a way to quickly send messages to friends, family members, and business associates regardless of where you are. Though it was initially intended to be used as a personal messaging program, many companies today are taking advantage of the fact that it can also be used for business.

With Whatsapp Business, businesses can engage with their customers by sending them pictures of their products or services, and allow them to place an order without having to open the business’ website, app or even leave Whatsapp. It's very convenient for the customer, and it can save a lot of time and money for the business. And that is exactly why businesses need to get on the Whatsapp bandwagon soon.

A Little Bit About Fieldproxy

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