The Best Skynamo Alternative - Fieldproxy

Before you buy, get the lowdown on Skynamo vs. Fieldproxy. You'll find out what the most popular solution is, how well it works, and how to choose the right solution for your Field Service Management.

Shoaib Ahmed
5 min read
June 2, 2023
Best Skynamo Alternative - Fieldproxy
Competitor Analysis

The Best Skynamo Alternative - Fieldproxy

Shoaib Ahmed
June 2, 2023

What's On This Page?

  • Introduction
  • What is Skynamo?
  • Why Skynamo Is Great For Field Management
  • Why Skynamo may not be a perfect fit for your business?
  • Best Skynamo alternative - Fieldproxy Field management software
  • ---What is Fieldproxy?
  • ---Modules
  • ---Features of Fieldproxy
  • Reasons why people move to Fieldproxy from Skynamo
  • The Final Verdict

Introduction

Any field sales manager worth their salt knows the importance of using an automated field sales management tool. There are just so many ways an FSM solution can change the way a business operates.

Any manager knows that - field service solutions like Fieldproxy change the game for organisations big and small. FSM software entirely transform the way a business operates - from increasing productivity to saving time to boosting revenue and customer satisfaction and much more. The difference between using an automated tool for your field management needs and using a traditional one is like night and day.

That being said, no FSM software can be a perfect solution for your business. For instance, Let's take one of the top players in the industry for field service management - Skynamo

Although Skynamo provides a great platform for behavioural monitoring, sophisticated UI, and customised report generation, it lacks certain elements that make the price tag appear questionable. That aside, there are still a few tiny details that are missed here and there, that just drive Skynamo customers insane.

We’ll get into all of that in a bit, but we have to answer one question first - there has to be a better alternative to Skynamo right? Yes, there is, and in this article, we’re going to pick apart why Fieldproxy is the better alternative to Skynamo.

What Is Skynamo?

As we mentioned earlier, Skynamo started up as a cloud-based field service management solution called Honeybee, established in the year 2012. The tool helps small and mid-size service businesses by managing their field staff, providing customer support and simplifying the billing process through either their personalized dashboard or a mobile app. Their goal is to help businesses bring “more confidence in the information they are getting from the field and better control and clarity of their sales process.”

They cater to almost every business that has a field team - from food and beverages to wineries and breweries to office suppliers. The charges are a bit on the heavier side, but you’re one-hundred per cent getting what you paid for, and the customer support is top-notch.


Why Skynamo Is Great For Field Management

Skynamo is well ahead of its competitors in terms of the features it provides. It focuses mainly on providing its customers with simple, easy-to-setup tools that require minimal customization. Some of them are clear winners, but there are a few cutbacks here and there, so let’s take a look at the most prominent advantages of a field service management tool like Skynamo:

  • Backorder Management
  • Billing & Invoicing
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Cataloguing/Categorization
  • Channel Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • CRM system
  • Customer Database
  • Data Import/Export
  • Document Storage
  • Electronic Signature

With features like these, you may assume that Skynamo is second to none. True, with these solutions, a business can easily eliminate paperwork, improve communications between office and field and schedule their jobs.

But is that all it takes to make your life at work easier?

Why Skynamo May Not Be A Perfect Fit For Your Business?

The features that you just saw may excite you to the point that you want to just subscribe to Skynamo to skyrocket your business. Before entering those precious card numbers, however, just ask if this is the product for you, for your business, for your employees - because that is what matters at the end of the day. Not how good the product is, but how good it will go along with your team.

Confused? Don’t worry, we’ve got a checklist to help you decide whether or not to go for Skynamo or get a better field service management solution like Fieldproxy

  • Is the pricing affordable for small & medium-sized businesses?
  • Can Skynamo trigger recurring payments?
  • Does it have a sophisticated online booking platform?
  • How user-friendly is their mobile app?
  • Does it have an open API?
  • Can mobile app support stable offline functionality?
  • Customisable reports and fonts at your will?
  • Does it provide An person onboarding and implementation support facility?
  • Is there a dedicated sales tracking feature?
  • Two-way automated SMS facility for customer enquiries and Scheduling changes?
  • Can you retrieve data once you delete it?

Hate to blow it to you, but the answer from Skynamo for all these questions will come out as a NO! These are mandatory features to be in a field service management software. The above questions clearly show you that you will have to integrate multiple other software with Skynamo to efficiently handle your business.

And not just Skynamo, we suggest you ask these questions before choosing any field service management software.

So what can you do? Which software solution makes sense to businesses, but isn’t very heavy on the wallet? Let's explore a powerful alternative that not only checks all the above questions unlike Skynamo but is also available at the most cost-effective means for your business.

Best Skynamo Alternative - Fieldproxy Field management software

If you're looking for an intuitive solution for your business regardless of the size of your organization, Fieldproxy offers you the whole benefits with 80% less subscription cost than the counterpart.

What Is Fieldproxy?

Fieldproxy is an all in one field service management software to handle your entire field operations. It is a full-featured software product that helps managers of retail, pharma, consumer goods, real estate and construction etc., to collect data in a structured format.

Managers can create workflows for their employees from the web dashboard and assign tasks for their agents within minutes.

It has a user-friendly mobile app from which the field agents can update the tasks once they complete and managers can get field updates in real-time.



Modules

Fieldproxy has workflows specially designed to ensure that the on-ground field agents are safe and secure. In this time of the pandemic, this special feature acts as a lifesaver by tracing the contact, hygiene compliance and accountability.

"Fieldproxy gives us more visibility of how our business is moving and make us much more efficient each day"

Source: Chantelle, Field service manager

Features Of Fieldproxy

This feature-rich cloud-based application brings all your field tasks under one roof with the most interactive web application and highly capable mobile app. The heavy-duty software provides ample features like:

Automated Job Scheduling

This Feature helps field managers by giving them the ability to create service schedules based on their technicians' location, priority, and availability. This can help reduce the burden on field managers by making it easier for them to organize and coordinate their team's activities.

Optimized Route Tracking Through Location Intelligence

An effective project management software should have robust tracking capabilities to allow the field manager to optimize the service route, locate technicians, and manage all aspects of the project for optimal efficiency. This software should be easy to use and allow for real-time collaboration between the field manager and technicians.

Advanced Customer Demographics and Analysis

A quality service automation software should have customer management tools that help improve a team's view of their customers, facilitating better communication and the development of trusting relationships.

By being able to access a client's full details and insights into common issues, teams can more easily plan and execute strategies tailored to individual customers, ultimately leading to improved service overall.

These tools can be particularly helpful in the field service industry, where building strong relationships with customers is essential for success.

Payments Management

An effective industry service and scheduling management software should enable field technicians to create simple invoices in order to streamline the accounting and payment process.

This can help improve efficiency and reduce the burden on both technicians and the accounting team.

Team Expenses And Management

Properly tracking business expenses is crucial, but it can be a hassle if you're not using an effective method like a spreadsheet. It is helpful to use management software that also functions as an expense management and reporting platform to make this process easier.

This can help you keep track of your expenses more accurately and efficiently, ensuring a clear understanding of your business's financial situation.

Equipment And Spares Management

As a service technician, keeping track of spares on the field is critical, and solutions like Fieldproxy can save time by automating the process of entering inventory data into a computer. This reduces the need for manual data entry, which can be time-consuming and prone to errors.

With automated tracking, equipment records are stored more efficiently, ensuring that data entry errors are minimized. As a result, you can spend less time on data entry and more time on other important tasks.

Customer-Facing Feedback Solutions

A field service management tool is not complete without good customer support. A quality tool should provide customers with customized views of appointment windows, services provided, and payment arrangements. Additionally, customers should be able to easily submit service inquiries using an online request form.

These features help ensure that customers receive the support they need and can easily access the information they need.

Real-Time Data Dashboards

Field managers should be able to filter agent metrics according to their specific needs and view performance in an easily accessible dashboard. A good system should also automatically generate reports, saving time and reducing the burden of tedious tasks.

Overall, it is important to find a system that streamlines processes and makes your job easier. This can help you focus on other important tasks and achieve greater success.

How Fieldproxy Can Help Your Service Business

Fieldproxy is a comprehensive field service management software that can support your service and maintenance business in managing all of your field operations. This full-featured software product is designed to help managers in a variety of industries, including HVAC, ISPs, electrical equipment manufacturers, and cleaning service businesses, to collect data in a more structured format.

Managers can easily create automated workflows for their employees and assign tasks to agents through the web dashboard. The mobile app, which is user-friendly, allows field agents to update tasks as they are completed and provides real-time updates to managers.

It also has special workflows designed to ensure the safety and security of on-ground field agents. During the pandemic, these features were especially useful for tracking contact, hygiene compliance, and accountability.

Fieldproxy’s feature-rich cloud-based application brings all your field tasks under one roof with the most interactive web application and highly capable mobile app. The heavy-duty software provides ample features like:

  • Attendance management
  • Automated task scheduling
  • Intuitive mobile app
  • Invoicing and follow-ups
  • Order taking
  • Equipment management
  • Interactive dashboards
  • Report generation
  • Geotagging
  • Route optimization
  • 100+ integrations with existing solutions
  • Feedback collection
  • Technician info sharing with the customer
  • Automated email and SMS
  • Expense tracker

Reasons Why People Move To Fieldproxy From Skynamo

The first concern for any business owner before opting for software will be whether the tool provides value for money? The above comparison brings to a solid conclusion that Skynamo is not value for money for its steep price.

  • Skynamo provides a free trial version. The trial version has numerous restrictions.
  • Fieldproxy also provides a free trial for with no limitations in obligatory features.
  • Very few people know that Skynamo charges for support. And ultimately you would need support to smoothly run your business.
  • Fieldproxy assures you 24 x 7 support free of cost.
  • A recent survey showed that for first time users, the complexity of the Skynamo mobile app left 40% of the field agents clueless about what the software is and what it does.
  • The simple design of the FP mobile app had an overwhelmingly positive response from the field service agents in terms of ease of use.
  • Routing is a feature that can never be compromised. Skynamo's Mapping system is quite complex to follow and most of the agents have complained that the app didn't allow them to reset the routes to more than twice a day.
  • Fieldproxy is highly flexible and the app is free of any kind of bugs.


The Final Verdict

Finding the best Field service management can be tough. You would have noticed that the market is dominated by the so-called top players. Don't let The ratings influence your decision when looking for an FSM tool.

If you streamline your search by taking multiple factors that I mentioned above into consideration, a solution like Fieldproxy proves a greater value for money and will be a perfect fit for your business than the pricier software.

You are just a click away from trying out Fieldproxy Field management software. Book a free demo now to start experiencing the best possible alternative for Skynamo.

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