Efficiency In The Workforce
Fieldwork is a crucial part of any research project, whether it is a social research project or a business project. It is also one of the most resource-intensive parts of any project. As a field manager, it falls on your shoulders to get the best out of your field workers and just using top-notch tools like Fieldproxy can only get you so far.
Don’t worry, though, because we’ve got your back. In this article, we’re going to take a look at six ways you can increase the productivity of your field workers and make them increasingly efficient, and with little effort.
Why Fieldwork Is Important
Fieldwork is an important part of any business. It's probably the only time when you are able to use your knowledge to interact with customers face-to-face, observe all the different interactions they have, and come up with solutions to problems you might have missed before.
It is also important because it allows you to get to know your customers on a personal level, something that is crucial for many businesses. Not to mention that some data can only be collected if you’re out on the field visiting sites through the day. Fieldwork is an important aspect of any business that has direct sales and servicing, and deserves more attention than it does at the moment.
How To Increase Fieldwork Productivity
Think Before You Delegate
You need to understand who can accomplish what task in what duration so you can allocate responsibilities without having to worry about them being completed on time. For instance, if you’re using a calendar to schedule an installation service and assigning it to one of your field agents, it pays to know whether the person you’re assigning the task to is going to be the most efficient person for the job.
Maybe the agent has another route that they operate on, or they have another higher priority task assigned to them. Finding who’s doing what will help you delegate tasks more efficiently, and also ease the agents’ work.
Use The Right Software
You can’t be having multiple tools for tracking data - we’ve made a mention of it more than a few times on our blogs already, so we’ll keep it short with this one. Don’t use multiple apps to keep track of your field data. It only makes things messier and time consuming. Have an all-in-one field service management tool like Fieldproxy that can help you manage every single performance metric there is, collect data from anywhere in the world, download reports and dashboards, and do a lot more.
Communicate. Always
Staying up to date with your employees on the field is a crucial factor in improving efficiency in the field workforce. Stay connected with your field agents and employees constantly and get real-time updates so you can be ready to jump in whenever there’s an emergency. There are various tools you can use to saty connected with your agents, and while we highly recommend Fieldproxy, there are a lot of tools you can use to stay up to date with your teams.
Goals Win Games
Setting up personal and team targets always works. Your field teams work hard, and knowing there’s an incentive at the finish line only makes them burn their fuel harder. Set goals. Motivate your teams to work toward them. Get actionable results. Repeat.
Market Over Meetings
When your field teams can spend 30 minutes out on the field collecting useful data, why should they spend it listening to their manager lecturing them on increasing efficiency? Get more market area covered instead of having unnecessary meetings planning on the same. Action and execution over bland planning always wins.
Award Merit
Your employees need their work recognized. As we mentioned earlier, awarding good work goes a long way into building trust and loyalty in your employees. Implement it in your organisation and watch productivity implode.
How Fieldproxy Can Help Your Productivity Needs
An employee attendance management and time tracking software that fulfils all your needs is Fieldproxy - a one-stop solution to all your field service and employee tracking needs. With Fieldproxy, you can easily
- Create unique dashboards
- Identify areas of improvement
- Track resources with greater efficiency
- Create tasks for different employees and manage them seamlessly.
And that's not all. With Fieldproxy, you can do so much more. Book a demo and improve your field sales teams with just a few clicks today.
Know more about the product!