About The Company

Gotunez was established in 2021 as a Consumer Electronics and a personalized lifestyle products brand with a mission to be one of India’s leading Manufacturers, Importers and providers of Quality products.

Gotunez is known for its range of quality products meticulously designed in India and manufactured in state of the art production facilities with cutting edge technologies. The products range from wired & Bluetooth headphones, TWS earbuds, Bluetooth speakers, to smart watches and more.

Obstacles In GoTunez's Growth Plans

Gotunez faced challenges in managing their field sales operations, including location tracking and sales report recording. Their sales team operated in different locations across India, making it difficult to track their movements and monitor their sales performance in real-time.

Gotunez needed an efficient and reliable field service management solution to streamline their sales operations and improve their sales performance.

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GoTunez' Partnership With Fieldproxy

Fieldproxy is glad to have partnered with Go-tunez to help align their field teams towards the mission and vision of the organizations. Here’s how we helped Gotunez overcome its challenges in as little as two months.

1. Updated Sales Visit Processes

Leveraging Fieldproxy’s advanced lead creation and sales visit scheduling features, Gotunez field sales professionals were able to decrease turnaround time drastically. The features helped outside sales professionals perform faster sales visits. How?

• Sales professionals create leads and prospects on the Fieldproxy app
• Schedule visits through the mobile app
• Take down orders and sales
• Managers get notified immediately when a sale is made
• Even if a sale is not made, a follow-up visit is scheduled from the mobile app itself

2. Transparent Team Management Processes

With Fieldproxy’s highly flexible role builder and team management systems, it became incredibly easy for Gotunez to manage and deploy all of their field teams with just a few clicks.

Creating a hierarchical structure and allocating tasks and schedules to specific teams and resources becomes seamless with Fieldproxy.

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3. Location Tracking Enable

We enabled location tracking for Gotunez's sales team, allowing the company to monitor their field teams movements in real-time and optimize their sales routes.

4. Sales Report Recording

Sales team with a Fieldproxy mobile application that enabled them to record sales reports on ground, including details such as customer information, product sold, and sales value.

5. Real Time Dashboard View

Managers can view sales and location reports and track the performance of their on fieldproxy live dashboard.

How Are Go-tunez Sales Team Doing Now?‍

• Agents are reportedly able to approach more opportunities than they could before, meaning faster prospect qualification and more sales and service
  
• Gotunez to improve their business processes, reduce costs, and enhance their customer experience.
• 500+ responses recorded on the Fieldproxy app, per day. 1500+ responses a week means a lot of data for managers to make better decisions in just a few minutes, instead of spending multiple hours trying to make sense of data on paper.