Simple rule of thumb to identify what's best for you:

Growth - No additional configurations on our AI agents+FSM module
Business - Additional Configurations possible on our FSM module
Enterprise - Additional Configurations possible on both our AI agents and FSM module

No. Fieldproxy has been there in business for 6 years and we have worked with over 450 clients. Our agents are trained to handle complex field service tasks right off the bat. However, in the Enterprise plan we do have options to finetune training the agents in case you have a unique need for the AI agents

Yes. In the case of the growth plan, we do have monthly options. But in the case of the Business plans we have minimum quarterly plans and in the case of Enterprise it is minimum yearly plan. Reason is for Business and Enterpirse plans - we are equally committed to the success of the implementation - and are more like consultants during every step of the cycle right from the configuration to implementation to training. The tool you select is going to be a lifelong journey, and we would like to scale as you scale - and we would need atleast a quarterly/yearly upfront committment to make it a success

In case you do have more than 50 users and want a custom pricing quote, do reach out to us at sales@fieldproxy.com

To ensure we speed up the process of deployment of the applications, we have built an AI app builder that can generate entire app screens, processflows and configurations through simple prompts. That is the reason we are able to deploy applications 100x quicker than if you build it from scratch
AI plugins are smaller widgets on top of existing applications that help you accomplish smaller tasks - e.g. a job summary report with root cause analysis for SLA breach or breakdown - you have a plugin for that. Or autoallocate pending jobs across all technicians based on skillsets - we have another plugin for that. During the configuration stage, we will be able to suggest the best plugins based on your use case

During the onboarding stage, you will be provided with a dedicated onboarding manager. Post deployment and training, you can reach out to the support team anytime through emails.