About The Company

Mumchies specializes in offering a delightful array of traditional Indian sweets, snacks, and namkeens. They focus on providing products made with wholesome ingredients, free from preservatives and artificial additives Their offerings include:

• Sweets: Various traditional sweets like laddus, barfis, and more.
• Snacks: Namkeen snacks such as chivda, mathri, and peri-peri makhana.
• Gift Hampers: Artisanal gift hampers for festive occasions and special events

They emphasize quality and nostalgia, aiming to bring back the flavors of childhood with every bite. And Fieldproxy helps Mumchies bring this feeling to every city in the country.

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Obstacles In Mumchies' Growth Plans

Mumchies faced challenges in managing their field sales operations, including location tracking and sales report recording. Their sales team operated in different locations across India, making it difficult to track their movements and monitor their sales performance in real-time.

They needed an efficient and reliable field service management solution to streamline their sales operations and improve their sales performance.

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Mumchies' Partnership With Fieldproxy

Fieldproxy is glad to have partnered with Mumchies to help align their field teams towards the mission and vision of the organizations. Here’s how we helped them overcome their challenges in as little as two months.

1. Updated Sales Visit Processes

Leveraging Fieldproxy’s advanced lead creation and sales visit scheduling features, Mumchies' field sales professionals were able to decrease turnaround time drastically. The features helped outside sales professionals perform faster sales visits. How?

• Sales professionals create leads and prospects on the Fieldproxy app
• Schedule visits through the mobile app
• Take down orders and sales
• Managers get notified immediately when a sale is made
• Even if a sale is not made, a follow-up visit is scheduled from the mobile app itself

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2. Transparent Team Management Processes

With Fieldproxy’s highly flexible role builder and team management systems, it became incredibly easy for Mumchies to manage and deploy all of their field teams with just a few clicks.

Creating a hierarchical structure and allocating tasks and schedules to specific teams and resources becomes seamless with Fieldproxy.

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3. Enable Location Tracking

We enabled location tracking for Carlos' sales team, allowing the company to monitor their field teams movements in real-time and optimize their sales routes.

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4. Sales Report Recording

Sales team with a Fieldproxy mobile application that enabled them to record sales reports on ground, including details such as customer information, product sold, and sales value.

5. Real Time Dashboard View

Managers can view sales and location reports and track the performance of their on Fieldproxy live dashboard.

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