RPA Trusts Fieldproxy For LATAM

Read how RPA handles its service techs in real-time using Fieldproxy and Freshdesk going hand-in-hand
May 28, 2024

About The Company

RPA Perú specializes in providing customized solutions for laboratory equipment and consumables across various industries, including pharmaceuticals, mining, food, chemicals, and education.

They use Fieldproxy to manage their field teams, by integrating their existing office CRM to connect with their customers, collect important field data, communicate information to their service technicians, and build a seamless interface between all these different components.

Obstacles In RPA's Growth Plans

RPA faced challenges in managing their field service operations, including asset tracking and service task updates. Their sales and service team operated in different locations across Peru, making it difficult to track their movements and monitor their sales performance in real-time.

RPA needed an efficient and reliable field service management solution to streamline their sales operations and improve their sales performance.

RPA's Partnership With Fieldproxy

Fieldproxy is glad to have partnered with RPA to help align their field teams towards the mission and vision of the organizations. Here’s how we helped RPA overcome its challenges in as little as two months.

Download the case study here to learn everything you need to know about RPA Peru and Fieldproxy

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