Multi-Faceted Indian Conglomerate Trusts Fieldproxy

Learn how Fieldproxy helps Vox Group build and scale their field teams to their full potential
April 4, 2024

Company Overview

Vox Group is a diverse conglomerate with interests in various fields

  • Real Estate: They offer luxurious residential properties, including gated communities, beach bungalows, and residential plots.
  • Agriculture: They own an organic coffee estate in Kodaikanal, growing coffee, pepper, nutmeg, and other crops.
  • Hospitality: They provide high-end accommodations with amenities like private pools and trekking tracks.
  • Other Ventures: They are also involved in automotive, plastics, and leather industries.

They needed Fieldproxy to be able to serve as a trusted medium between their back offices and their on-ground staff, and that is exactly how we helped them.

What Vox Needed

Vox Group needed to take care of a few complications before they could deploy their field teams to full effect.

  • They needed to monitor the real-time location, route, and distance travelled by the field agents.
  • They wanted to be able to upload images, videos to a central database securely.
  • Agents had to be able to plan their daily journey through the day
  • They should also be able to punch-in visits and complete all the tasks allocated to a particular visit
  • They need to be able to view for any previous history of their visits at any point of time.

How Fieldproxy Helped Vox

  • Provided a 360 degree view of their visits, centers, agent activity, and transfer logs - all integrated in a single platform.
  • Highly customizable dashboards & reports were provided to help figure what worked for the company and what did not.
  • Real-time location tracking and monitoring.
  • Attendance monitoring and timesheet reports. You always have a check on who’s working and who’s not. Increase in workforce efficiency.
  • Automated reports to keep everyone in the team updated on the operations.
  • Offered highly customizable workflow. Provided scope for flexible and effective operation.

Why Vox Fieldproxy

Fieldproxy developed a solution for Vox Group at a fraction of the cost of hiring a developer to do it.

The transaction from conversion to product handover was seamless. The customer support was a cherry on top.

Offered a free 7-day trial, which turned to a three-month paid subscription, which then led to a longer-term subscription.

Flexible upgrades = happy customers.

Greater efficiency, data-centric decision making based on easy-to-use reports, and integrations helped seal the deal.

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