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Automation solutions for service technicians. Works with all your existing solutions and CRMs.
Eliminate the need for Freshservice for your ITSM andasset management needs, and integrate Freshdesk with Fieldproxy instead.
Fieldproxy works great as a Freshservice ITSM alternative
The best FSM solution for Freshdesk, that runs straight on Freshdesk!
Field Visits Streamlined
Return on Investment
Savings from Predictive Visits
Fieldproxy is used by 10,000+ field service technicians across 6+ countries around the world.
We help service teams realize their full potential. And that is why the best businesses in the world trust us.
IT service software has never been this easy
Use Fieldproxy to instantly assign service tasks to your agents while they're on the field, straight from the Freshdesk interface.
Effortlessly monitor your agents' daily routes in real time.
Fieldproxy gives you accurate location tracking, with insight into distances travelled and paths taken, giving your better visibility on your entire workforce.
Understand each service task in detail, with updates on agent activity, asset utilization, service feedback, duration, and more.
All of this data can be sent back to your Freshdesk platform.
Stuck with strategizing routes for your agents all the time?
With Fieldproxy, streamline your journeys, save time, and maximize productivity by plotting the most optimal routes.
Simplify your logistics, reduce fuel consumption, and ensure timely arrivals with our route planning solution.
Drag and drop to make scheduling jobs simple for your field teams.
Route optimization and capacity planning for on-ground teams.
Monitor agent activity in real-time with unmatched accuracy.
Agent attendance, leaves and reimbursements.
Track company equipment usage in real-time.
Automate maintenance contracts for field service teams.
Generate estimates using in-app product catalogues.
Connect with your existing office applications easily.
Book a demo and get two months free!
Book a demo and get two months free!
Get a specially tailored demo to Fieldproxy. Secure your spot today
Join Fieldproxy's mission to impact 100k service technicians by 2030
To get support via the phone, email, or to find articles for setup, billing and other common questions please go to the help center.