What's On This Page?

• Introduction
• What is an Attendance Management System?
• Benefits Of An Attendance Management and Monitoring Solution
• How Can Fieldproxy Help Your Business?
• Features of Fieldproxy
• Closing Thoughts

Introduction

An outside service Attendance management system is a piece of software that is used to check and keep track of employee attendance. Basically, a product to keep your team productive and increase efficiency. But does it really work? If we were to give you a straight answer - yes. In a slightly more detailed explanation, we would say - yes, but only if you have the right attendance management system that is tailored to your business.

In this article, we’re going to go through exactly what an attendance management system is, whether or not your business should get one, and how to go about selecting a proper one for your business.

Let’s get started.

What Is An Attendance Management System?

• An attendance management system is software designed for recording the attendance of your Service team. It is a centralized system that records information and is used to manage attendance in a company.
• It is a web-based system that is used to collect, store and report attendance information. An attendance management system particularly for your field teams and field sales teams is a vital tool in a company that requires its employees to punch in and out at specific times. Many companies have still stuck to manual punch-ins and that is simply a loss in time, effort, resources, and company finances.
• This is why an attendance management system like Fieldproxy can accelerate time tracking and field monitoring. The attendance recording system is designed to be simple and easy to use, and it is used by a variety of industries such as HVAC, internet service providers, telecom, and cleaning service.
  

Note: Fieldproxy even gives you a free demo to see how this attendance management and location tracking software can fit into your business and help you automate tasks and free up more time for your business. Get a Free Demo For Fieldproxy today

Benefits Of An Attendance Management and Monitoring Solution

With the right tool for attendance monitoring for your field service teams, you’re saving a lot of time and money for your industry, and also helping make your technician's lives easier as well.

Look, when we talk about a tracking system, it's not just about getting an automated solution for your business. It’s about getting something that works effectively to track the productivity of a technician, how well their performance metrics hold up against others, track their attendance records, and also check if they're not faking their timesheets.

Getting attendance management and an automated time tracking system that accomplishes all this is a task, but it’s not impossible. There are dozens of solutions out there that have worked to ensure these kinds of systems are in place. So what’s the actual problem? The thing is, a tracking system should be such that it’s not a burden on any technicians. A service team's activities need to be monitored, but it shouldn’t feel like they’re under constant surveillance.

‍

‍

That's the problem with any of the existing tracking systems today. There’s zero respect for privacy. Yes, you’re increasing the productivity of the on-ground works, but you’re losing a lot more in exchange - their respect and loyalty towards the industry.

And that is why a lot of companies are facing friction from their employees against using such time trackers. So what can we do? One solution is to hire a contractor to build your own field service management software, but we all know how that’s going to go down - needless meetings, multiple layers of planning and development, months of design, and finally a half-working lump of an app that’s going to “get better with future updates” Your other option is to get a system that actually cares.

It's just the glimpse of the benefits, here is a detailed article focusing on the various benefits of getting an attendance management system

How Can Fieldproxy Help Your Business

Fieldproxy is an all-in-one field service management software to handle your entire attendance management and location tracking needs. It is a full-featured software product that helps managers of HVAC, internet service providers, telecom, and cleaning service to collect data in a structured format.

Managers can view, edit and make informed decisions on technicians and their work through Fieldproxy’s interactive dashboard, its gem of an attendance tracking system, and get the real-time location of all their field team during their work hours.

It also has a user-friendly mobile app from which the field agents can update the tasks once they are complete and managers can get field updates in real time.

Modules

Fieldproxy has workflows specially designed to ensure that the on-ground field agents are safe and secure. In this time of the pandemic, this special feature acts as a lifesaver by tracing contact, hygiene compliance, and accountability.

"Fieldproxy gives us more visibility of how our business is moving and makes us much more efficient each day" Source: Chantelle, Field service manager

Features Of Fieldproxy

Automatic Check-in and Check-outs

Biometrics are valuable tools that help managers handle proxies and the infamous buddy punching. But it demands the employee to arrive at the premises physically to mark their presence. This is overcome by a smarter attendance monitoring solution like Fiedproxy's attendance management software is the easiest and most straightforward tool to capture your employee attendance without any effort whatsoever. All you need to do is log in to the app on your phone and check-in for the day. It’s as simple as that.

Location-based Attendance Monitoring

Getting an excellent cloud-based attendance management solution to manage the attendance of the agents based on their location is tricky, but not impossible. Such a mechanism does not demand any pre-installation, unlike biometrics. Managers can keep track of agents location and calculate the distance travelled between the check-in and check-out. Managers can also keep track of their agents’ attendance individually and all the attendance data can be integrated with similar data for payroll calculation. So you’re basically making salary amount generation easier. For yourself. Seems like a good deal doesn’t it?

Geo-fence Attendance Monitoring.

Making sure the agents can check-in and check-out only in the pre-defined locations, gurantees the legitimacy of the entered data. This also elimantes any discrimancy of the entered data. Simply, the agents would have to be in the predefined locations to check-in for their day.

Attendance Reports And Data Analysis

Everyone knows how tedious report generation can be, keeping in mind the time and effort required. With an automated monitoring solution, your attendance reports get generated almost automatically and can be viewed at the click of a button. Such statements are also updated in real time. Moreover, in some attendance monitoring software like Fieldproxy, automated reports can be filtered according to the needs, on a weekly, monthly, or even daily basis along with the work duration. Other necessary information such as the work duration, and even the time the employee has checked in/out beyond the allocated time, can also be viewed.

Timesheets And Calendars

Because no attendance monitoring software is complete without an overall employee timesheet and a team calendar. If a system doesn’t offer even this feature, you’re better off using an excel sheet.There are some essential features that you should be looking for in attendance management software. If you want a solution that can suit your enterprise the best, then Fieldproxy is the one you should be looking out for. Fieldproxy is the best attendance management software because it is customizable and can be tailored to suit your organization's specific needs. It is also easy to use and has a user-friendly interface.

Dashboards And Reports

Fieldproxy’s easily-presentable data dashboards and reports allow managers to make sense of all the data their field teams collect, in real time.

Create, curate, and manage different dashboards and reports to help make better data-backed decisions for your service teams.

Make a data-backed decision today. Fieldproxy is trusted by 170+ clients and used by over 50,000+ agents all over the globe Click Here To Get Free Demo

Closing Thoughts

So why should businesses consider Fieldproxy? With its comprehensive set of features, Fieldproxy can help businesses save time, streamline operations, and improve customer satisfaction. And with a free demo available, there's no reason not to give it a try.

If you're looking for an end-to-end field team management solution that can help you manage tickets, schedule jobs, generate quotes and estimates, raise invoices, and collect payments while also providing customer feedback support, then Fieldproxy might be the solution for you. Book a free demo today to see how Fieldproxy can help your business improve its operations and customer satisfaction.