Company Overview

JS Associates helps companies get their timber requirements sorted. The company manufactures doors, plywood, and other sturdy products using timber.

They have a history of delivering the highest quality of products for their clients across the northern part of the Indian subcontinent.

Naturally, they have a massive field force and sales team across India.

Fieldproxy Helps JS Associates accelerate their field teams and make it easier to coordinate, automate, and deploy operations faster than ever before.

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Understanding The Requirement

To Help JS Associates carry out their massive field operations, we worked with them to understand their root problems and how we can solve them

We Dove deeper into JS Associates’ organisational process, understood exactly what they needed, and how Fieldproxy Would help them achieve it

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OUR SOLUTION?

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GeoFencing

AI-based territory mapping and optimal agent task allocation for newer sales and site visit requests

Task Rescheduling

OTP-Based trigger notifications for when installations are not possible and customer visits need to rescheduled

Installation Ticketing

Specific ticketing pages to enable managers to create tickets for site visits

Two-step verification

Collect valuable user feedback and installation confirmation through notifications and OTP-based verifications.

Detailed visit reports

Complete faster, higher quality service for all kinds of visits, and send back log reports in real time

Complete Transparency

Send email and SMS notifications to let customers know the progress of their site visits, and details of assigned support agents

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Think Fieldproxy is the right fit for your business?

Get a free demo, and see how Fieldproxy can transform your field teams today. Sign up for a free demo and our team will reach out to clarify any questions you have.

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