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Automation solutions for service technicians. Works with all your existing solutions and CRMs.
Madhura Group works on sales of construction equipment and offers parts and services to their customers in segments like irrigation, roads, mining (blue metal, granite, laterite, iron ore etc), land development / construction, and cellar excavation.
With over 40 years in the industry, Madhura Group has built a stellar reputation for sourcing the best quality construction vehicles in the country. They are an authorized dealer for SANY, Doosan, Propel, and MB, and have a qualified team of service professionals that work to maintain quality and assurance for their customers.
Madhura encountered several obstacles while pursuing its growth plans. The company needed a proper solution to combat these, and set itself on to the next level of growth.
Madhura gained better visibility into their equipment usage levels, allowing them to accurately track their products and ensure efficient backtracking. This has resulted in reduced stockouts and improved overall inventory control.
Fieldproxy's solution has provided Madhura with real-time location tracking of their sales team. This has enabled them to monitor their field sales team activities, gain visibility over the field, and ensure they are following the assigned Job schedules. With this enhanced visibility, Madhura has been able to optimize their sales operations, identify potential bottlenecks, and make data-driven decisions to improve productivity.
Sales agents can now capture and process orders on the go using Fieldproxy's mobile app. This has improved the efficiency and effectiveness of their spot sales activities, allowing them to capture more opportunities and increase revenue.
Fieldproxy's solution has streamlined Fairmacs' delivery management process. The system provides real-time updates on delivery status, allowing Madhura to track the movement of stocks from their warehouses to the customers' locations. This has improved delivery accuracy, reduced delays, and enhanced customer satisfaction.
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