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Automation solutions for service technicians. Works with all your existing solutions and CRMs.
Let's check out how the whole organisation benefits from a single tool.
Attendance management has been in existence since millenia. In simple terms, Attendance management is the process of keeping track of all the employees of an organisation along with the work timings. It is the system that you use to document the employee work timings and the time they take off.
This system not only helps the company to get detailed insights about the employee login/logout details but also enables to closely monitor the absence time, overtime hours, etc.,
Thus the audit for payroll can be efficiently calculated based on the collected presence data.
Think of it like this
If you imagine an organisation as a human body, then what would be the cells of the body? Of course, the employees! Employees are the building blocks of an organisation.
Just like feeding and supplying nutrients to the cells for nourishment and regenerating, employees require neat management for optimum functioning. Streamlining and keeping track of the attendance is a major part of employee management.
Traditionally, attendance has been managed in various methods from old school paper registers to time clocks, spreadsheets etc.Particularly in the Field service management, every manager is aware of the fact that managing the attendance of the employee itself takes a huge chunk of their valuable time.
Thus, a software to keep track of all the activities of field agents without any manual intervention would definitely be a boon for Field service managers.
Field service agents have to mark their attendance regularly before starting their field work and report their check out time at their premise. There was no other way to overcome this pain.
Field attendance management comes to their rescue. Let's check out how the whole organisation benefits from a single tool.
Biometrics partially reduce the burden of the managers. But it demands the employee to arrive at the premises physically to mark their presence. Fiedproxy's attendance management software is the easiest and most straightforward tool to capture the presence that doesn't demand any door access.
The field employees just have to mark their Check in & Check out timings from their mobile phones on the go.
Fieldproxy has it's default templates that are custom made according to each Industry like pharma, FMCG, retail, construction etc., The attendance template consists of mandatory tasks such as Check in and Check out, Leave management, Shift and overtime management etc.,
It is highly customizable that the managers can create their own attendance task with the easy to use drag and drop feature within a blink.
Field Managers can even demand their agents to take a selfie and attach the photo. Thus the manager can get real time updates of the agents' Check in and Check out timings along with their photo and the location.
Not more than 100 years ago, there wasn't even a term coined yet such as "paid leaves". They are forced to work for all days of the week throughout the year. But today, no one can successfully run an organisation with that ancient mindset.
The leave plan of a successful organisation looks something similar to this.(attach delhi leave image).Thus Leaves are one of the prime reasons for an employee to work to their full potential. Leaves can even serve as a motivation in many cases.
But, a problem arises here. What in case of sudden and emergency leaves? Will the software be able to handle this case? Lets see!
Fieldproxy's system is so well rounded that it keeps track of all the leave records under a single pane. Agents can apply their leaves along with it's reason from the comfort of their mobile using the mobile app. Leaves can even be scheduled in advance.
Managers after receiving the request can take necessary actions like hold, approve or reject it. Hence the tool ensures that the workflow will not be affected at any costs and managers can assign the job to service employees accordingly.
Fieldproxy provides an excellent cloud based solution to manage the attendance of the agents along with their location. This mechanism does not demand any pre-installation unlike the biometrics.
Managers can keep track of the agents attendance individually and all the attendance data can be integrated with other data for payroll calculation. This vastly increases the productivity
Now coming to the reviewing of reports, everyone knows how tedious report generation can be, keeping in mind the time and effort it requires. The collected data can be easily viewed with the help of an attractive dashboard. It is designed in a way to please the eyes of the viewer.
Moreover, reports can be filtered according to the needs, on a weekly, monthly or even daily basis along with the work duration. Other necessary information such as the work duration, and even the time the employee has Checked in/out beyond the allocated time, can also be viewed
Thus the detailed insights can be analyzed and reports can be generated based on the data. Dashboard is very flexible and it allows to filter and sort the data according to the requirement.
After report generation, they are available for download and can be shared effortlessly within a few clicks.
Historically, a timesheet was used to be calculated on a sheet of paper about all the activities of an individual. Unless one uses the timesheet, it is not possible to know how precisely a manager can monitor the activities of an employee.
This is 2023 and technological advancements provide the luxury to eliminate the fear of data loss or theft that has been written on a piece of paper.
The calendar is a feature offered by Fieldproxy, that helps to have a keen eye on all the activities of an employee throughout the day.
The store Check in and Check out details gets automatically integrated with the calendar and provides a clear picture about the agents' activities throughout the day.
It is a world wide accepted fact that humans are prone to error. But providing them with a completely automated attendance management software rescues them from making costly errors
Axsium group made a two week long study and came up with a conclusion that a large organization can cut the cost upto 45% per employee after implementing automated software.
The truth is that regardless of the size of the company, every field manager has to spend a huge slice of their precious time doing admin work like processing paper sheets, approving leave, scheduling and creating payroll. The time saved combined with the data accuracy skyrockets the productivity of an organisation
In today's pandemic world, field workers are at major risk. Empowering them with an application that helps them to update all their work just from a mobile app is a life saver
Say goodbye to buddy punching, lost ID cards and time theft. Fieldproxy's system is built around highly secure architecture and exceptionally useful to the organizations where security is a prime concern.
An employee attendance management and time tracking software that fulfils all your needs is Fieldproxy - a one-stop solution to all your field service and delivery tracking solution needs. With Fieldproxy, you can easily
And that's not all. With Fieldproxy, you can do so much more. Book a free demo and improve your delivery tracking solution teams with just a few clicks today.
One of the key features of Fieldproxy is its ticket management system. With this feature, businesses can create, assign, and manage tickets, ensuring that issues are resolved quickly and efficiently. This means that customers get the service they need, and businesses can maintain their reputation for quality customer support.
Another important aspect of Fieldproxy is its job scheduling feature. With this tool, businesses can schedule jobs and assign them to field teams in real-time. This helps ensure that the right team is on the job at the right time, which can save businesses time and money.
Fieldproxy also offers a mobile application that allows field teams to generate quotes and estimates on the go. This feature is particularly useful for businesses that operate in industries where quotes and estimates are necessary, such as construction or landscaping. With this feature, businesses can provide accurate quotes to their customers quickly and easily.
In addition to generating quotes and estimates, the Fieldproxy mobile application also allows businesses to raise invoices and facilitate payment collections through integrations with popular payment gateways. This can help businesses get paid faster and with less hassle.
With features like customer happiness index, and historical customer data, ensure your customers are always satisfied with your products and services. Know exactly how your customers operate and provide better quality services.
Fieldproxy’s easily-presentable data dashboards and reports allow managers to make sense of all the data their field teams collect, in real time.
Create, curate, and manage different dashboards and reports to help make better data-backed decisions for your service teams.
Make a data-backed decision today. Fieldproxy is trusted by 170+ clients and used by over 50,000+ agents all over the globe Click Here To Get Free Demo
So why should businesses consider Fieldproxy? With its comprehensive set of features, Fieldproxy can help businesses save time, streamline operations, and improve customer satisfaction. And with a free demo available, there's no reason not to give it a try.
If you're looking for an end-to-end field team management solution that can help you manage tickets, schedule jobs, generate quotes and estimates, raise invoices, and collect payments while also providing customer feedback support, then Fieldproxy might be the solution for you. Book a free demo today to see how Fieldproxy can help your business improve its operations and customer satisfaction.
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